Management of support and FRONT-OFFICE logistics services.
Is the possibility to use, on the basis of a administrative plan agreed with the customer, of office services and secretary from our qualified and competent staff.
- Direct report with your customer/suppliers for the resolution of any problems relevant with the goods logistics-distribution aspects that is entrusted us.
- Email address with Customer Care account exclusive dedicated to your company (VS.NOME@speedlogistik.com), so that the customer can perceive “YOUR” logistics before of our company service.
- Send e-mail of outbound goods reporting with all orders references of your customer and communication services, shipment Tracking.
- Any contacts opened with your customer/supplier is registrated from our operators on the CRM-K management (SPEEDLOGISTIK Customer Relationship Management), so that every interaction and provided or received information , is in every moment at your knowledge.
Transport and accounting documents generation.
Possibility to use office space furnished and equipped for your meeting with customers and suppliers.
- Invoicing service to your customers based on the precise instructions given.
- Payments control and reminders management.
Possibility to use a wide and bright meeting room, with terrace, 12 seats at the table and equipped to the video projection, dedicated wi-fi connection and conference call possibility at distance.